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The prices are listed next to each product on the website https://sugarmoo.com/om.
How can I order?
You can place your order here https://sugarmoo.com/om or you can call us on 800-SUGAR (78427).
I would like this custom cake or dessert, can you do it and how much?
The best way to go about this is to fill in the ‘Create a Cake’ form here with further details https://sugarmoo.com/om/create-cake-oman.
Once we receive your request our team will contact you. You can also email us on email@example.com, call us on 800-SUGAR (78427) or send us a WhatsApp mes sage on +968 7961 7949. Our custom cake specialist will help you with all your queries! Please note, custom cake requests require a minimum notice of 24 to 72 hours.
Do you have a minimum order for deliveries?
Our minimum order for deliveries is OMR 5. You can place your order here https://sugarmoo.com/om.
How much is your delivery fee?
Our delivery fee is OMR 1 for orders under OMR 20 and for orders over OMR 20, delivery is free. You can place your order here https://sugarmoo.com/om.
What are your payment options?
We offer online payment and you can also opt for cash on delivery or card on delivery for your order. Another option is Bank Transfer where our Customer Service team will follow up with the payment once you’ve placed your order. To place your order, please visit https://sugarmoo.com/om.
Do you have specific delivery days?
We deliver every day from 10am until 9pm, last order on our website is at 7.30pm and 9pm on Talabat and TMDone. Please place your order here https://sugarmoo.com/om.
Can I order for today? (If it is a 24 hours order)
This specific product requires 24-hour notice, however we will check with our chefs if we can take an urgent order and get it done for you earlier! Kindly share with us your mobile number, delivery time and location and our team will get in touch.
If it is a 90 min order, your answer will be this:
Hello (insert name), thank you for reaching out to us. Yes, you can order directly from our website https://sugarmoo.com/om.
How far in advance can I order?
You can place your order now and schedule your delivery for a later day or order on the day itself. We deliver within 90 minutes.
Do you have Vegan, Keto, Gluten-free, Sugar-free?
We do have a delicious selection of vegan desserts and you can order them here https://sugarmoo.com/om/vegan-desserts.html. We don’t have keto-free, gluten-free or sugar-free desserts at the moment.
Do you have a discount for first-time orders?
You can use the code SweetOman15 to get 15% OFF your first order. Please place your order here https://sugarmoo.com/om.
Can we put a name on the cake?
Yes, we can place a bubble on the cake with a personalized message. We can also add a note card. You can add the information when you place your order on our website under the “Order Comment” section before you checkout. Please place your order here https://sugarmoo.com/om.
Can we collaborate? I will post it on my Instagram.
We love and appreciate you helping us wanting to spread sweet SugarMoo moments! There is always room for collaboration, please email us on firstname.lastname@example.org with your proposed idea and we will be sure to get in touch! Have a lovely day!
Do you have a physical store that I could visit?/ Can I pick up my order?
You are more than welcome to pick up your order from our bakery, which is open every day from 10am until 9pm.
You can place your order online on https://sugarmoo.com/om and select the pickup option. Our location is: Shop 4-6, Way 5746, Boshar Shabia, Muscat - Oman. Here’s a pin drop for your reference https://goo.gl/maps/6xu6QFzGy1D8b3TY8. Please note that we accept cash and card payments in our store.
For business and job opportunities.
Thank you for reaching out to us and showing interest in working with SugarMoo! Please send us an email with your CV and cover letter to email@example.com and we will get back to you if there are any available opportunities.
For Customer Review.
Thank you for your recent order of SugarMoo and for sharing your sweet moments with us! If you can spare a few minutes to leave us a review we’d be really grateful - https://bit.ly/3ibkCSH!