All orders to be delivered to the address provided to us, via any source of communication available. We will need accurate information of the recipient, in order to have a smooth delivery transmission. We hold no responsibility for the delivery of products to the wrong address, or if the address provided is not traceable. Despite our best effort to deliver on time, factors such as traffic and weather conditions may prevent us from delivering your order on time. If, for any reason, you are not present to receive the product at the delivery address, our team will contact the sender and notify them that we returned the items to the bakery and shall await further updates. Minimum orders are applicable and therefore delivery charges will apply based on the total and delivery area. The minimum order OMR5. Delivery charges for the website and application orders of OMR20 and above do not apply.